No.18, Tianxiang Rd, Xiulin Township, Hualien County, Taiwan, Hotel Registration Number An energetic. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. A 5-star hotel with broken AC and poor customer service, OVERRATED AND DEFINITELY NOT A 5 STAR HOTEL The room I booked was a total tragedy and the overall experience was not worth the price. 70 m Complimentary water is provided, and you were welcome to order drinks around the fireplace area. Chinese and Western dishes are served at Mei Yuan Restaurant. Only that so I recommend this hotel so much. The spa is equipped with a sauna, a spa tub and a steam room. What is there to do at Silks Place Taroko and nearby? Attached bathroom This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. And when it came time to leave, I was sorry to bid my farewells to the staff who had come and lined up at the entrance. If you like, you can sort and/or filter them (by time of year, review score, etc.). Reservations are required. All rights reserved. As we arrived on the bus after a long day of sightseeing with tired bodies and sore feet, the Silk Place Taroko looked inviting and wonderful. Which popular attractions are close to Silks Place Taroko? Just don't go there during summer vacation, otherwise there will be loads of shouty, jumpy kids which does decrease your "relaxing level". We sincerely apologize for any inconvenience. Refrigerator Travelers say this hotel is in a good location. Just make sure to check this property's cancellation policy for the exact terms and conditions. Refrigerator Send me emails with travel deals, special offers, and other information. Enhanced food service safety measures are in place. . But it failed me merciless. Last but not least, if Silks Place Taroko team thinks ''a room with a AC control that doesn't works' is fine, I can delete this review. My advice to people want to visit Taroko, just stay somewhere else and take the bus, since what this hotel has is just 5-star price tag no 5-star service. Featuring an international menu, Wellesley Restaurant serves buffet spread and offers both indoor and outdoor seating. 1,880 reviews. Silks Place Taroko, Xiulin: See 1,880 traveller reviews, 3,001 candid photos, and great deals for Silks Place Taroko, ranked #1 of 4 hotels in Xiulin and rated 4.5 of 5 at Tripadvisor. more. The multitude of entrees and side dishes were both vegetarian friendly and vegan options. Silks Place Taroko offers 160 accommodations with espresso makers and safes. Tea/Coffee maker Is parking offered on site at Silks Place Taroko? to June 2nd (Fri.). Refrigerator Services include deep-tissue massages, hot stone massages, facials and body wraps. Pool with a view If you want to request something specific, you can do that after you choose your rate. There are more places to choose from in the, , silks place taroko hotel hualien, grand formosa taroko hualien, grand formosa taroko hotel, Frequently Asked Questions about Silks Place Taroko. We had a wonderful time during our stay. Check your booking confirmation email to find your booking number and PIN. Silks Place Taroko is part of the Silks Hotel Group, under the Silks Hotel brand. Sorry, pets aren't allowed, but service animals are welcome. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Please dont include personal, political, ethical, or religious commentary. Pamper yourself with a day at Wellspring Spa, where you can enjoy body scrubs, body treatments, and aromatherapy. This property advises that enhanced cleaning and guest safety measures are currently in place. Open daily. My advice to people want to visit Taroko, just stay somewhere else and take the bus, since what this hotel has is just 5-star price tag no 5-star service. An outdoor pool, a children's pool, and a fitness center are also featured at the luxury Silks Place Taroko. What are the cleanliness and hygiene measures currently in place at Silks Place Taroko? To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Silks Place Taroko is designed with Modern Chinese style, combining Taroko's cultural and environmental characteristics, creating "elegant and sophisticated resort life style" with exclusive services. The staff were extremely gracious, the dining was wonderful every evening and our room was the perfect getaway to cure my husband's fatigue. Highly recommend to stay at the room with river view, it's definitely worth the add-up price. This lets us know our reviews come from real guests like you. business travel features to the top of the filter menu so you can find them faster. Does Silks Place Taroko have rooms with private hot tubs? Featuring an international menu, Wellesley Restaurant serves buffet spread and offers both indoor and outdoor seating. Booking not found double-check your booking number and PIN then try again. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. The room is outdated. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. By all means stay here at Silks Place if you are visiting Taroko National Park. We stayed in a Japanese-style room, and it was pretty spacious and clean. Great location. It is a good place that is worth enough to spend a weekend. Free weekly activities at Silks Place Taroko include yoga and aerobics classes. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Chinese restaurant was very good. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. Really enjoyed our visit. Hualien Airport is a 50-minute drive away. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. What are the check-in and check-out times at Silks Place Taroko? Own or manage this property? , This property has taken steps to provide more sustainable and eco-friendly travel, Find out what food and drink options you could be enjoying at this property. Hotels in San Jose. Does Silks Place Taroko offer free cancellation for a full refund? The hotel had created a relaxing and refreshing atmosphere through elegant and sophisticated resort life style. What are some restaurants close to Silks Place Taroko? But one reception manager was looked like the cold.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Does Silks Place Taroko have rooms with private spa tubs? Additional recreation onsite includes yoga. Individually-wrapped food options are available for breakfast and dinner. Silks Place Taroko is part of the Silks Hotel Group, under the Silks Hotel brand. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. But one reception manager was looked like the cold. Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Balcony ! Once you book, we'll provide details so you can contact the property directly. Silks Place Taroko Hotel is an excellent choice from which to explore Hualien or to simply relax and rejuvenate. 40 m See more questions & answers about this hotel from the Tripadvisor community. The hotel ALSO claimed the AC worked totally FINE despite acknowledging that the temp control on AC had limited to no effect on the temp in the room. Bring the family and enjoy the children's pool, playground, and arcade/game room. Silks Place is an hours drive from Hualiens city center and Hualien Train Station. Pool with a view It has a modern yet Chinese influence and blending well with surrounding outside environment. Choose gorge view rooms or river view rooms for the best views, We had such a great visit here that our time here will not be forgotten. If we find any, we delete them and, if necessary, take action against whoever is responsible. the AC system was too old and my room was too close to the AC. Noise-free guestrooms cannot be guaranteed. Contributions should be appropriate for a global audience. Please enter your travel dates like this: mm/dd/yyyy. My guess? There are 2 restaurants on site, along with a snack bar/deli. Outdoor Whirlpool / Swimming Pool - The rooftop swimming pool and three mini Jacuzzis (3 different temperatures) were never crowded. Silks Place Taroko is 0.1 mi away from Tianxiang. Silks Place Taroko is designed with Modern Chinese style, combining Taroko's cultural and environmental characteristics . It's extremely good value and the food was brilliant. Certain services and amenities may be reduced or unavailable as a result. Just make sure that you check this property's cancellation policy for the exact terms and conditions. Silks Place Taroko is part of the Silks Hotel Group, under the Silks Hotel brand. This type of farewell is now common at the. They're also applicable regardless of the comment's tone. Great location. Silks Place Taroko offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Ideally, we would publish every review we receive, whether positive or negative.

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. Which room amenities are available at Silks Place Taroko? Does Silks Place Taroko have airport transportation? Copyright 19962023 Booking.com. Maintenance of Outdoor Swimming Notification To enhance the quality of the outdoor swimming pool, the maintenance will be processed from May 30th (Tue.) Definitely will go back only if I could find any room available. Yes, Silks Place Taroko does have fully refundable room rates available to book on our site. Copyright 19962023 Booking.com. Inner courtyard view Silks Place Taroko. Great tours - hikes out of the hotel. Limited free parking is available on a first-come, first-served basis. DISCOVER WELLSPRING by SILKS Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Months before our travel date, we made several schedule changes, and these requests have been dealt with and met our requirements, thanks to the patience of the reservation staff. Your contribution should be yours. Chinese and Western dishes are Freebies. An indoor pool, an outdoor pool, and a children's pool are on site. Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay. If any assistance is needed, please contact the reservation center from 9:00-20:00, emailrsvn@silksplace-taroko.com.tw, or leave a message on our social media account. I tried calling the customer service several times and no one was able to help. Every staff is so friendly and willing to help. Top room amenities include a minibar, air conditioning, and a flat screen TV. Guests may be subject to health screenings for COVID-19 at the property. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. double USB ports for recharging. As the only 5-star hotel situated in the Taroko National Park, Silks Place Taroko is closely surrounded by famous attractions and hiking trails. Hotels and resorts come and go, but this one had a certain wonderful nuance that I will think fondly about our stay there every now and then. There is no capacity for cots at this property. Silks Place Taroko also has a sauna and a fitness center, as well as an arcade and a garden. Mei Yuan Restaurant - This restaurant specializes in Asian cuisine and serves lunch and dinner. Speechless beautiful site, it is pleasure to stay inside the Taroko National Park, it is the most beautiful night, Please try to stay more days, explore site around. Own or manage this property? Just don't go there during summer vacation, otherwise there will be loads of shouty, jumpy kids which does decrease your "relaxing level". Cannot be more then 28 days between check-in and check-out dates. Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellspring Spa. Booking.com does not accept responsibility or liability for any reviews or responses. The resort has age, but Silk place has take care well, no matter hotel exterior or public area or rooms. I enjoyed the innovative entrees plus a rare feast of the senses. Reviews are most valuable when they are original and unbiased. Booking not found. Yes, each room has a deep soaking bathtub. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. All content should be genuine and unique to the guest. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. There was a problem loading the reviews. Reservations are needed for massage services and spa treatments. One child 5 years old or younger stays free when using existing bedding. One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Voir les disponibilits savoir To enhance the quality of the outdoor swimming pool, the maintenance will be processed from November 16th (Wed.) to November 17th (Thurs.). What are the cleanliness and hygiene measures currently in place at Silks Place Taroko? , This property has taken steps to provide more sustainable and environmentally friendly travel, Find out what food and drink options you could be enjoying at this property. Silks Place Taroko is designed with Modern Chinese style, combining Taroko's cultural and environmental characteristics . Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. I enjoyed the innovative entrees plus a rare feast of the senses. Tea/Coffee maker Are there restaurants at or near Silks Place Taroko? Rooftop pool A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. This may not be a comprehensive list. The Wellesley Restaurant This buffet restaurant serves breakfast, dinner and light fare. Is an airport shuttle service offered by Silks Place Taroko? A computer station is on site and WiFi is free in public spaces. Reverso Context ofer traducere n context din englez n romn pentru "Silks Place", cu exemple: Minimum rate: 2000.00 TWD Silks Place Taroko Hotel. If you stayed at this property through Booking.com you can write a review. They had to sacrifice my room to get the hotel cool enough. Value. The property also provides shuttle service from Hualien Railway Station and Hualien Airport to the property with an additional charge. Tea/Coffee maker This is the version of our website addressed to speakers of English in India. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center. Try again. Great service should never start with refusal or inability but should start with understanding, consideration, and flexible arrangement. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Air conditioning Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellspring Spa. Tea/Coffee maker A variety of treatment therapies are provided, including aromatherapy and reflexology. The room was decorated in light beige color for a relax atmosphere with minimalist decoration on the walls without any distracting artwork or pictures The bathroom was modern with marble walls and floor. Only that so I recommend this hotel so much. The property also provides shuttle service from Hualien Railway Station and Hualien Airport to the property with an additional charge. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Silks Place Taroko is part of the Silks Hotel Group, under the Silks Hotel brand. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Silks Place Taroko is part of the Silks Hotel Group, under the Silks Hotel brand. We need both a check-in and a check-out date to check availability. UnionPay credit card, Available in all rooms: Both dinner and buffet breakfast offered various choices and they were all quite tasty. Practise your swing on the tennis courts. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Mei Yuan Restaurant, one of 2 restaurants, serves Asian cuisine and is open for lunch and dinner. The temp in the room was so desperately cold that I could get a fever during in summer Taiwan (around 30 degrees Celsius outside). Is airport shuttle service offered by Silks Place Taroko? From our staying experience in foreign countries like Canada, New Zealand, or even Thailand, a much considerate and acclaimed service would be for the service personnel to demonstrate flexibility in this matter, one can first save the table for late-arrival guests and inquire us later if we are still interested changing seats when no one really takes it. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Travellers may receive a savings voucher when they submit a review. Tea/Coffee maker Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. The dishes were diverse with numerous different types to choose from. Yes, free parking is available to guests. You'll be within half a mile (1 km) of Hsiang-Te Temple and 2 miles (3 km) of LuShui Trailhead with a stay here. Images powered by Leonardo. 5. Before arrival, I called the hotel in order to update my request for the following stay, but I can't even reach this hotel for more than 30 calls in 3-4 days, and . Ensuite bathroom If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. We did appreciate the hard work spent on making these dishes great and unique. After you book, we'll provide details so you can contact the property directly. Months before our travel date, we made several schedule changes, and these requests have been dealt with and met our requirements, thanks to the patience of the reservation staff. Reservations are required. Free WiFi, Private suite Reservations are required. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. You can check in from 3:00 PM - 11:00 PM. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Mobile payment options include: Apple Pay, Noise-free guestrooms cannot be guaranteed, Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. Silks Place Taroko is part of the Silks Hotel Group, under the Silks Hotel brand. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. UnionPay credit card, Yes, there's free self parking. We sincerely apologize for any inconvenience. Really enjoyed our visit. All content should be genuine and unique to the guest. Away from the city center, this mountainside hotel, located in Hualien County, is the only 5-star hotel within the Taroko National Park. UnionPay debit card, Guests staying at Silks Place Taroko Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room. Silks Place Taroko offers an airport shuttle at scheduled times for TWD 250 per person one-way. What food & drink options are available at Silks Place Taroko? This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Double Suite with Garden View (2 Adults) - Wen Shan, Family Suite with Garden View (4 Adults) - Wen Shan, Family Suite with Garden View (3 Adults) - Wen Shan, Family Room with Garden View (4 Adults) - Shan Lan, Family Room with Garden View (3 Adults) - Shan Lan, Family Room with Garden View (2 Adults) - Shan Lan, Double Room with Garden View (2 Adults) - Shan Lan, Destinations, properties, even an address, 1698510,1696860,1699500,1680350,1696800|3,1698510|2,1700020|4,1695480|4,1695480,1700020,1695480|1,1700020|2,1696800, Personal or sensitive information (e.g. Individually wrapped food options are available for breakfast and dinner. Perfect nice mood hotel. Over 243 million reviews from guests after their stay. Practice your swing on the tennis courts. (too popular) :(. The temp in the room was so desperately cold that I could get a fever during in summer Taiwan (around 30 degrees Celsius outside). Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). After learning about it from our great friends, Flora and Jensen, we definitely had to check out Silks Place! It has a modern yet Chinese influence and blending well with surrounding outside environment. Silks Place Taroko offers an airport shuttle at scheduled times for TWD 250 per person one-way. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Hotel Location. The most helpful contributions are detailed and help others make better decisions. We recommend calling ahead to confirm details. Rooftop pool However, there was one thing that needs to be addressed, which was the service during one of the mornings at the restaurant. are all world class. We arrived at the restaurant around 7.30 am, all the window seats except one 4-person table were occupied, and we mentioned our preference for dining at that table. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, and Apple Pay. Taxes and fees that are shown are estimates only. I dont know how they do it but you cant help by be touched by the dedication to serve by the staff at this hotel. An Accommodation may choose to reply to a review. Silks Place Taroko offers an airport shuttle at scheduled times for TWD 250 per person one-way. I picked up the "1 night 2 meal" package for 2 on the official website. All rights reserved. CST# 2083930-50. Silks Place Taroko also has a sauna and a fitness centre, as well as an arcade and a garden. Yes, Silks Place Taroko does have fully refundable room rates available to book on our site. An energetic. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. An amazing and magical place to stay in Taroko, We have truly enjoyed our stay in Silks Place Taroko, and it's genuinely one of the best hotels in Taiwan. No Smile, no friendly. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. Get the travel advice you need. Silks Place Taroko is located by the river, a short 1-minute walk from Taroko National Park and 6 minutes' walk from Hsiang-Te Temple. Choose gorge view rooms or river view rooms for the best views, We had such a great visit here that our time here will not be forgotten. Sorry, something went wrong. No.18 Tian Hsyang Road, Shioulin Town, Taroko National Park, Xiulin 972 Taiwan. I tried calling the customer service several times and no one was able to help. Reservations are required. Reviews are most valuable when they are original and unbiased. (too popular) :(. Additional sorting options may be available (by type of traveller, by score, etc.). What's the area around Silks Place Taroko like? Silks Place Taroko were a two-star hotel, I would fu*king tolerate it, but it's a 5 star; hence, this review. If any assistance is needed, please contact the reservation center from 9:00-20:00, email. Are there opportunities to exercise at Silks Place Taroko? All the furniture and facilities were kept tidy, the bathroom was also clean from the floor to the sink, and from the toilet to the shower. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads.

Noise-free guestrooms cannot be guaranteed. The property reserves the right to pre-authorize credit cards before arrival. You will find the setting memorable, the rooms world class, the views from your rooms unmatched, the food outstanding, both Asian and Western.

Please note that cultural norms and guest policies may differ by country and by property. We considered one of the highlights to be the food served at dinner and breakfast. This service may contain translations powered by Google. Hotels and resorts come and go, but this one had a certain wonderful nuance that I will think fondly about our stay there every now and then. The service personnel are very kind, the restaurant option is multi-diverse, and there are also various activities to see the featured dance performances on the open air pool and enjoy the Star Cinema. The spa is open daily. Silks Place is an hours drive from Hualiens city centre and Hualien Train Station.

, Xiulin Township, Hualien County, Taiwan, Hotel Registration number an energetic the swimming pool - the swimming... From our great friends, Flora and Jensen, we definitely had to check this property children. To health screenings for COVID-19 at the Hotel cool enough are shown are estimates only can check in from PM... Using the contact information on the booking confirmation unionpay credit card, available in all rooms: both and... To your search cleaning and guest safety measures are currently in Place at Silks Place is airport. Additional charge food was brilliant days between check-in and a garden be the food was brilliant fully. Are cleaned with disinfectant between stays with your arrival details year, score... Can enjoy a rooftop bar, free breakfast, dinner and breakfast property accepts,... Gnome Design are trademarks of Travelscape LLC the guest contact information on booking. 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