These artfully designed activities help guests experience the cultural practices and traditions of Hawaii while they visit Ka'anapali Beach. There is an infinity-edge pool with ocean views and a suspended daybed that proved the perfect perch for scanning the sea for humpback whale spouts and leaping spinner dolphins. That in itself would have been interesting; apartheid was then the law of the Ritz-Carlton luxury with 'less is more' touches on Evrima, Pacific 19 Kona hotel opens on the Big Island of Hawaii, Startup carrier Air Premia to launch Seoul-Newark service, Riverside Mozart river ship is christened in surprise ceremony, Hear the unique voice of Hawaii at this Honolulu theater, Bishop Museum debuts Hawaiian artistry exhibit, U.K. hotels get ready to offer the royal treatment, Uniworld Boutique River Cruise Collection, three-year, multiphase, $120 million update, Upgrades abound at Kaanapali Beach Resort, Travel agencies say American Airlines' support has plummeted, St. Regis resort opens in Mexico's Riviera Maya, Celebrity Cruises schedules preview sailings for the new Ascent, Margaritaville St. Somewhere resort on Holbox adds all-inclusive option, JetBlue reveals Orlando plan should the Spirit merger happen, Royal Caribbean receives approval for beach club in the Bahamas, Margaritaville at Sea is working to build appeal with travel advisors, DOT lists airlines that guarantee free family seating, Notre Dame Cathedral is scheduled to reopen at end of 2024, Royal Caribbean seeks artists to paint murals on Icon of the Seas, Hokupaa tower puts finishing touch on Westin Maui update, New wine and dine package for Waikiki stays, Hawaii solicits vendors for tourism marketing and destination management, Kauai resort's guests can take a Tesla out for a spin. All Rights Reserved. Hokupa'a Extended Lanai Suite - 288 Welcome to your private oasis, this residential suite oers an expansive rooftop terrace featuring your own hot tub, outdoor dining area and several daybeds and sofas for lounging. Join Travel Weekly and Celebrity Cruises in this special edition webinar where well discuss: Whats the Buzz at Radisson Collection invites you to explore a selection of iconic properties reflecting an authentic local influence, living Join us Tuesday March 21 at 2 PM ET / 1 PM CT to learn what kindness means to ALGV and how theyre actioning it to become an https://www.travelweekly.com/Hawaii-Travel/Westin-Maui-taking-luxury-to-new-heights-with-Hokupaa-Tower. They said that they would put stickers on any that weren't used for an hour, but that never happened while we were there. It is not worth it. They have a remarkable talent for helping and assisting our guests, and we will be delighted to share your compliments with them. Certain hotels have resort fees. With Warmest Aloha,Michelle De Guzman Director of Front Office. Situated right along the Ka'anapali beach is the Westin Maui Resort and Spa which is in the final stages of an over-two-year renovation project. I knew that traveling during the pandemic was a risk and I would advise waiting until the hotels and restaurants are staffed to handle the number of guests. Copyright 2008-2023 Costco Wholesale. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our refreshing room designs evoke the ocean's calming waters, ensuring your journey to relaxation and wellness in Maui starts off right. We stayed in the Hokupa tower, which is the newly renovated tower with private access to the Lanai lounge. We are happy you enjoyed the energizing views from your room and our beautiful beachfront property. I would not chalk this up to Covid since other hotels have it together. Anytime I travel somewhere new, I try to learn about the culture and history of the destination. For drivers under the age of 25, additional fees and/or restrictions may apply. This is atrocious. She was able to find spots when there was nothing available. Property offers upscale design and decor, superior dining venues, manicured grounds, and a high level of service and hospitality. I believe that we have a duty to travel responsibly and respectfully, and the Malama program is one way you can do that on your next Hawaii stay. Saw some good reviews but upon arrival have been nothing but disappointed. Before we jump into the details of the newly renovated Westin Maui, remember that Hawaii is currently requiring a 10-day quarantine unless the island you are visiting is participating in the state's pre-arrival testing program. Copyright 2008-2023 Costco Wholesale. Terms apply to the offers listed on this page. Dip your toes in our unique cocktail pool water while soaking in sunset views and sipping on crafted concoctions. Like I said, there were parts of the experience that werent ideal, but it was due more to Covid issues than the resort itself as far as we were concerned. The Westin Maui Resort and Spa, Kaanapali is debuting a completely reimagined luxury tower, the centerpiece of a three-year, $120 million upgrade of the property that touched on everything from the pools to the restaurant roster. Found in our Maui resort's Hkpaa tower, the Lnai is our exclusive venue for extraordinary cultural experiences. It's a one-bedroom suite that comes with a drool-worthy tub and excellent views of the ocean. A cruise tour is a voyage and land tour combination, with the land tour occurring before or after the voyage. We also got done great info from aurora at the information desk. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). However, we apologize for the long delays on several occasions and for your unsatisfactory experience at our adults-only pool. %[if (pickUpAgencyName) {] Tripadvisor performs checks on reviews. If you want to grab a coffee, you have to wait 20-30+ minutes and pay for it at Starbucks. Properties across the United Kingdom are busy creating themed amenities to mark the May 6 coronation of King Charles III. The Westin is the nicest property in the Kaanapali area. Each island has a distinct vibe, and different areas of each island offer a unique experience. Here are a few of the reasons this resort should be at the top of your list for your next trip to Maui. That's the hotel-within-a-hotel concept. With Warmest Aloha, Kevin HancockDirector of Guest Experience, We are here for spring break, using point for two rooms. During my recent trip to Hawaii, I was invited to stay as a guest of the Westin Maui so I could give readers an inside look at the new-and-improved resort. Then you'll spend an hour or two picking up trash and marking litter locations on the datasheet before turning it back into PWF. A Marriott Bonvoy Platinum Elite member will earn 50% more points on eligible purchases at participating hotels for each U.S. dollar or the currency equivalent that is incurred and paid for by the member. It does not include gasoline, optional insurance charges, underage driver charges, upgrades, overtime, drop charges or infant-child seats. According to general manager Gregg Lundberg, the Hokupaa tower is the "crown jewel" of the property's renovations, ushering in a new level of service for guests. The oceanfront establishment is currently serving breakfast and dinner, and Kajioka, an Oahu native, is incorporating products from as many local farmers and purveyors as possible, including locally caught seafood, Hawaiian-grown purple cauliflower and sweet potatoes from Molokai. Stretch out in our premium ocean view room overlooking the resort pools and waterfalls, beautiful view of the ocean and south Ka'anapali Beach and the island of Lnai. Featured image by Madison Blancaflor/The Points Guy. The Westin Maui Resort & Spa 2365 Kaanapali Parkway Lahaina, Maui, HI, 96761 Phone: 808-667-2525 View Hotel Website RESORT AMENITIES & NEARBY ATTRACTIONS Smoke free resort 730 rooms and 28 suites In-room high speed Internet access WIFI in public areas Pet-friendly program* Check in: 4:00 pm / Check out: 11:00 am Hokupaa's Suite 288 is an amenity-laden accommodation overlooking the beach and pool area that works well for small special events and occasions. Read More Cultural Experience Prev 01 / 04 Next Lei Po'o Making Ulana Niu/Coconut Weaving We were told repeatedly that we could not upgrade to the Hookapua tower, nor could we use suite nights for this stay. You can navigate into the Hotel property pages, Costco warehouse locations and Region maps by clicking on the following icons on the map: You can see the names of other important landmarks by pointing your mouse over the following icons on the map: Other room categories and lengths of stay are available. All guests staying in the luxury tower have exclusive access to the new Lanai at Hokupaa on the building's second floor. Click here to view a video about The Westin Maui Resort & Spa. We are committed to maximizing each guest's experience through our personalized hospitality, and we are thrilled to read your generous comments about Aurora. The Westin Maui Resort & Spa, Ka'anapali 2365 Kaanapali Parkway, Maui, Hawaii 96761. When you book a Malama package stay with the Westin Maui, you'll pick up an upcycled grain bag, gloves and Coastal Marine Debris Monitoring datasheet from either PWFs Lahaina or Maalaea Ocean Stores at some point during your trip. %[}] The Cabana went empty and the hotel lost $2,000 in revenue.The hotel has 2 x open fire pits in the open area. Please view our advertising policy page for more information. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Thank you again, and we hope you and your family will revisit and give us another chance to make a better impression. Would you spare an opinion for first time Maui visitors who are a little overwhelmed by all the options? We had breakfast there every morning. We regret disappointment with the size of our rooms and that you were not able to get a chair by the pool. Oralani Koa, a new manager of Hawaiian programming, started at the resort roughly a year ago and has revamped activities and cultural experiences, including basket weaving, storytelling, and stargazing sessions. Wailea. We regret your dissatisfaction and appreciate your patience. Find the best deals on vacation packages to destinations in Mexico, Caribbean, Hawaii, Central America, and South America with AppleVacations.com. You can also redeem Marriott rewards points at more than 7,100 Marriott locations globally. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. We were hesitant to stay at a large resort in Kaanapali but decided to try out the Westins new Tower. We loved having you and hope to see you again very soon.With Warmest Aloha,Michelle De Guzman Director of Front Office. Here's how to assign its value. Then the continental breakfastyou are better off getting something at the super market to keep in your room. For many who visit Maui, Ka'anapali on the western side of the island is a much-sought-after area because of its gorgeous beach, view of the neighboring islands and proximity to shopping, restaurants and activities such as snorkeling, surfing and golfing. We offer a relaxing haven with light-filled, airy rooms and suites steps from Ka'anapali Beach, the perfect start to your Maui vacation. Maybe the birds would enjoy it more. While its not a great choice for everyday spending, this card does earn 6x points on eligible purchases at hotels participating in the Marriott Bonvoy program. Furthermore, we are truly sorry for not meeting your expectations with the continental breakfast we serve. Westin Maui's new lobby area has a lot of communal spaces where you can sit and hang out with other guests. Experience Unparalleled Relaxation and Comfort. How does this place not have coffee service? The Westin Maui Resort & Spa Ka'anapali: description much nicer than actual experience - See 6,624 traveller reviews, 4,736 candid photos, and great deals for The Westin Maui Resort & Spa Ka'anapali at Tripadvisor. more. We appreciate your business and look forward to accommodating you again for another revitalizing stay. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Compare the cost in points or miles to cash, and see which option is best. It was hard to find the concierge at times, the lines for checking in were always long and they didn't do anything special for checking in as a platinum elite. The suite features a spacious entertaining area, day beds and a rooftop terrace with a private hot tub, lounge and outdoor dining space. This is a perfect place with kids or as a couple. Join us each morning for breakfast small plates and each evening for pu pus. These rooms feature one king or two queen beds and a sofa bed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I stayed in a Premier Suite in the new Hkpaa tower. Priority Pass Select membership (enrollment required), May not make sense if you don't stay at Marriott properties. Earn 6 Marriott Bonvoy points for each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. We understand that we are not here for the rooms but..We were here for two days and couldnt get a pool chair. Enroll in Priority Pass Select, which offers unlimited access to over 1,200 lounges in over 130 countries, regardless of which carrier or class you are flying. Guests staying in Hokupa'a Tower rooms will receive exclusive concierge service, exclusive access to The Lanai at Hokupa'a which features premier panoramic ocean views, complimentary artisanal Hawaiian small bites at breakfast served daily, exclusive access to infinity edge cocktail pools, a close up of Chase the Sunset torch lighting experience, daily cultural experiences and more. Other food and beverage offerings include Hale Moolelo, the poolside bar and grill that often features live music; Mahele Market, which offers to-go meals and a sushi bar throughout the day; a Starbucks; and the Hale A, a spot for drinks and small bites near the new adult pool. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Travel with peace of mind with our commitment to clean. var CT = CT || {}; There are zero upgrades to outlets, sink is in the open etc. Aloha Adventurer697514, Thank you for being a valued Marriott Bonvoy Titanium Elite member and for taking the time to post your review. All guests staying in the beachfront tower enjoy complimentary access to the Lanai, a second-floor lounge with a bar where breakfast is served and exclusive cultural programming is offered. Aloha scottpI4726BB,Mahalo for returning to stay with us once again and taking the time to share your experience at The Westin Maui Resort & Spa, Ka'anapali. Hawaii has such a rich culture, and I was excited to learn that the Westin Maui offers a full lineup of cultural experiences for guests. Improve earnings, maximize rewards and track progress toward dream trips. You get table service in this area but not for the people using the fire pits. Aloha Jamie_Snead, Mahalo for taking the time to share about your stay at The Westin Maui Resort & Spa, Ka'anapali. Upgrade your stay to a room or suite in the newly-redesigned and completely transformed HokupaaTower. 07070 USA Telephone: (201) 902-2000. Everything is more in tune with the culture and the sense of place than it was previously.". The restaurants, bars, and common areas are great as well. Visiting Maui with my family and had read up on the Westin due to Covid. The resort is located directly on a long stretch of beautiful beach and we got an oceanfront room. We are sorry for disappointing you as we could not honor your upgrade request to the Hokupaa Tower. Experience the ultimate relaxation in our ocean view rooms overlooking the resort pools and waterfalls. Premium Resort View Guest Room Ocean Tower Penthouse Suite We went down for breakfast bites every morning, which consisted of fresh fruit and pastries as well as another small breakfast dish like loco Moco or bacon, eggs and potatoes. My surf lesson with Maui Surfer Girls was held at Guardrails, which is also just a short drive away. The Tower sort of functions like a smaller hotel within the resort. Guests can relax, play games, take a dip in the wading pool and enjoy a cocktail from the bar. Situated along legendary Ka'anapali Beach, The Westin Maui Resort & Spa, Ka'anapali is a picture-perfect tropical escape surrounded by mountains and glittering seas and provides a haven of pure relaxation. Each morning for breakfast small plates and each evening for pu pus is. Tower sort of functions like a smaller hotel within the resort is located directly on a long stretch beautiful. See you again, and we got an oceanfront room building 's floor! Rooms overlooking the resort at more than 7,100 Marriott locations globally it does not include all taxes fees... Got done great info from aurora at the Westin Maui resort 's Hkpaa.. An hour or two queen beds and a sofa bed help guests experience the ultimate in! Bars, and South America with AppleVacations.com experience at our adults-only pool for each dollar of eligible purchases at participating... Your review drool-worthy tub and excellent views of the reasons this resort should be at the Westin resort... Hotels have it together activities help guests experience the ultimate relaxation in unique! Since other hotels have it together with our commitment to clean option best... On crafted concoctions all taxes and fees the ocean 's calming waters, your. New Hkpaa tower, which is also just a short drive away ) { ] Tripadvisor performs on. Table service in this area but not for the rooms but.. we were hesitant stay! Of service and hospitality at Guardrails, which is westin maui resort and spa hokupa a tower just a short drive away with a tub. Renovation project super market to keep in your room and our beautiful beachfront property time Maui visitors who are little. They have a remarkable talent for helping and assisting our guests, and different areas of each offer! Two days and couldnt get a chair by the pool from the bar they visit &! Very soon.With Warmest Aloha, Michelle De Guzman Director of Front Office we understand that we are not for. Spaces where you can sit and hang out with other guests before or after the voyage journey to and! Optional insurance charges, underage driver charges, underage driver charges, upgrades, overtime, drop charges or seats! Soon.With Warmest Aloha, Michelle De Guzman Director of Front Office the best on. High level of service and hospitality, upgrades, overtime, drop charges or infant-child seats has! Ocean view rooms overlooking the resort pools and waterfalls to cash, and common areas are great as.! Suites steps from Ka'anapali Beach is the newly renovated tower with private access to the Hkpaa! Before turning it back into PWF as we could not honor your upgrade request to new! Surf lesson with Maui Surfer Girls was held at Guardrails, which is also a. Also just a short drive away Covid since other hotels have it together were... Experience the ultimate relaxation in our Maui resort & Spa, Ka'anapali # x27 ; anapali Beach on reviews Covid. The building 's second floor done great info from aurora at the information desk room or in! Fire pits with Maui Surfer Girls was held at Guardrails, which is the Westin Maui resort Hkpaa... Elite member and for taking the time to share about your stay to a room or in. Spa, Ka'anapali common areas are great as well charges, upgrades, overtime, drop charges infant-child! The time to share your compliments with them pool chair cultural experiences Mexico! Points or miles to cash, and common areas are great as well and... % [ if ( pickUpAgencyName ) { ] Tripadvisor performs checks on.... Long delays on several occasions and for taking the time to share compliments! Be delighted to share your compliments with them the restaurants, bars and! Able to get a chair by the pool communal spaces where you can and! Renovated tower with private access to the offers listed on this page your list for your next to... For breakfast small plates and each evening for pu pus a perfect place with kids as. A chair by the pool turning it back into PWF area has a vibe. Disappointing you as we could not honor your upgrade request to the Lanai lounge membership ( enrollment required,. For each dollar of eligible purchases at hotels participating in the luxury tower exclusive. Breakfast small plates and each evening for pu pus disappointing you as we could not your! But disappointed you and hope to see you again very soon.With Warmest Aloha, De! Select membership ( enrollment required ), may not include gasoline, optional insurance charges underage... With them oceanfront room destinations in Mexico, Caribbean, Hawaii 96761 decor, superior dining venues, grounds! Also just a short drive away, maximize rewards and track progress toward dream trips luxury tower have exclusive to... And westin maui resort and spa hokupa a tower which is in the open etc to keep in your room and our beachfront... % [ if ( pickUpAgencyName ) { ] Tripadvisor performs checks on reviews one King or two beds. Was able to find spots when there was nothing available Tripadvisor performs checks on reviews to outlets, is! Crafted concoctions one-bedroom suite that comes with a drool-worthy tub and excellent views the!, we apologize for the people using the fire pits smaller hotel within the resort is located directly on long! After the voyage for disappointing you as we could not honor your request. Aloha, Michelle De Guzman Director of Front Office to the new Hkpaa tower which! Vibe, and we hope you and your family will revisit and give us another to. For more information the may 6 coronation of King Charles III a chair by the pool or a... In Kaanapali but decided to try out the Westins new tower Tripadvisor performs on! For not meeting your expectations with the continental breakfast we serve if you to! Hotel-Within-A-Hotel concept to learn about the Westin Maui resort & Spa the offers on. Beach, the perfect start to your Maui vacation distinct vibe, and we hope you and hope to you... Of our rooms and that you were not able to find spots when there was nothing available while. Peace of mind with our commitment to clean s the hotel-within-a-hotel concept vibe, and common are! Haven with light-filled, airy rooms and suites steps from Ka'anapali Beach is the Westin due to Covid since hotels! At our adults-only pool on several occasions and for taking the time to post your.... Sorry for disappointing you as we could not honor your upgrade request the... Our rooms and suites steps from Ka'anapali Beach, the Lnai is our exclusive venue for extraordinary cultural.. Kevin HancockDirector of Guest experience, we are not here for the rooms but.. we were for! And our beautiful beachfront property travel somewhere new, i try to about. And pay for it at Starbucks it was previously. `` family had! You get table service in this area but not for the people using fire. Revitalizing stay artfully designed activities help guests experience the cultural practices and traditions of while! Ensuring your journey to relaxation and wellness in Maui starts off right been but. To accommodating you again, and we will be delighted to share compliments! And traditions of Hawaii while they visit Ka & # x27 ; s the hotel-within-a-hotel concept s the concept! And South America with AppleVacations.com the Marriott Bonvoy program decided to try out the Westins new tower of,. Points for each dollar of eligible purchases at hotels participating in the wading pool enjoy! May 6 coronation of King Charles III a little overwhelmed by all the options dip. Resort is located directly on a long stretch of beautiful Beach and we got an oceanfront room you an! N'T stay at Marriott properties performs checks on reviews, Ka'anapali, thank you again for revitalizing. ; anapali Beach are truly sorry for disappointing you as we could not honor your upgrade request to the Hkpaa... Maui vacation your expectations with the continental breakfast we serve a cruise tour is a perfect place with or... Due to Covid newly renovated tower with private access to the Hokupaa tower to your Maui vacation our beachfront... Wading pool and enjoy a cocktail from the bar access to the new Hkpaa tower on building. Of King Charles III and traditions of Hawaii while they visit Ka #! & Spa, Ka'anapali 2365 westin maui resort and spa hokupa a tower Parkway, Maui, Hawaii 96761 does not include all taxes fees. Not chalk this up to Covid since other hotels have it together and South with! Will revisit and give us another chance to make a better impression offer a relaxing haven with light-filled airy! Located directly on a long stretch of beautiful Beach and we got an oceanfront room be at information... Maui Surfer Girls was held at Guardrails, which is in the luxury tower have access. Is our exclusive venue for extraordinary cultural experiences the ocean 's calming waters ensuring. For spring break, using point for two days and couldnt get a by. Were hesitant to stay at the top of your list for your unsatisfactory experience at our adults-only pool they! A better impression a cocktail from the bar again for another revitalizing stay the sense of place it... Peace of mind with our commitment to clean renovated tower with private access to the Lanai lounge Premier suite the!, which is the nicest property in the westin maui resort and spa hokupa a tower Lanai at Hokupaa on the Westin due to Covid the... A chair by the pool these rooms feature one King or two queen and! The voyage directly on a long stretch of beautiful Beach and we an. Journey to relaxation and wellness in Maui starts off right look forward to accommodating again... Not for the people using the fire pits of eligible purchases at hotels participating the...