Let's say this developer has a popular app called Forest Explorer for exploring parks and open spaces, and a business contacts them and wants a custom version to help their employees navigate the corporate campus and find local green spaces. or available for specific business and education customers. with access only to the Campus Explorer app. Click "Get Started.". Another important benefit with App Store Connect is the ability to use TestFlight for beta testing with select users. This is the same purchase flow as other volume licenses of public App Store apps. If you need to provide specific branding or other minor modification. Operationally, you must demonstrate your capability to assist your business clients to You get access to App Store Connect tools for submitting your app, viewing app analytics and crash logs, and managing payment and pricing. Learn what's changed in each of the Apple Business Manager updates. I'll refer primarily to Apple Business Manager throughout this session. explicitly allow which organizations will see your custom apps, and custom apps show up in a separate collection, After purchase, customers manage licenses and distribution, Connect an MDM server to Apple Business Manager. Also, be aware of times when there is increased traffic, such as holidays and product launches, when it might take longer to get through the process. For macOS 10.9 and later, and iOS/iPadOS 7.0 and later. If you're developing apps for internal use, you can also distribute internally to your employees and associates. Wrapping up for the business segment, and finally, our app life cycle, we'll look at the end-user perspective. Apple Business Manager Offer custom apps to organizations. Make sure future Intune admins are aware of the Apple ID used, in case you leave your organization and need to transition token management to them. configuration, customers can also find your business and start a conversation from within Apple will contact the verification contact person you entered to confirm the information it received about your enrollment. Setup Assistant (legacy): Use the legacy Setup Assistant if you want users to experience the typical out-of-box-experience for Apple products. from their Apple Business Manager instance. This principle extends to business and education customers as well. And we'll see that our organization is managing our device for us to skip the rest of the setup process, and our custom app is automatically installed on the device, and we're ready to go. Customers purchase a custom app using Apple Business Manager or Apple School Manager. For more information, refer to the Mobile Device Management Settings for IT Administrators documentation. As an IT administrator, the first thing you need to do to support custom apps is enable it under Settings. When you see these icons throughout the session. We set a price for our app, select the countries or regions where our app will be available for purchase and we provide the org details for our customer, Pretendco, which will allow them to purchase our app from their Apple Business Manager instance. Availability of Apple programs and payment methods for education and business, Signing up for Apple Business Manager and updating existing accounts, Your local AppleCare Enrollment Support number. in Apple Business Manager called Locations, and use these to delegate license management. Start your request online and we'll find you a solution. You can't convert an existing consumer app into a custom app or vice versa. If you authorize a new customer to purchase an existing app, allow up to 24 hours before that app shows up in their Apple Business Manager instance. Connect your organization to our applications: Messages. If you're migrating from the legacy volume purchase program, Apple Business Manager and Apple School Manager provide better flexibility for managing licenses. Or you could build a demo mode into your app and supply sample data. Your development and release cycle will be different than the deployment cycles for your customers. Find iPhone, iPad, or Mac business solutions from users around the world. Wait for an email from Apple Business Manager with a subject line that reads Your enrollment is in review.. Whether your organization has ten devices or ten thousand, Apple fits easily into your existing infrastructure. and only visible to the organizations you allow. On the Setup Assistant page, configure the Setup Assistant experience. When we select invite, Lucinda will get an invitation to join our developer account. You can initiate a sync no more than once every 15 minutes. Provide metadata for your app, like screen shots, description, keywords, and other information. you need to create a new Bundle ID and submit it as a new app. Next, the administrator can proceed with enabling user accounts to other employees so that they can start creating managed Apple IDs. If you're a third-party developer, you can build and sell these apps to customers. Once the license is distributed to the device, the device downloads the custom app from the App Store infrastructure. And because your apps go through the same app review process, you get feedback from Apple and confidence that your app meets our quality standards. businesses expand and offer more apps to their employees. You can enforce Locked enrollment to prevent users from unenrolling their devices from Intune. After the device enrolls, you cannot change this setting without wiping the device. There are three main functions of Apple Business Manager: deploying and managing devices, purchasing and assigning content, Apple Business Manager makes it easy to deploy devices at scale. For macOS 10.13.4 and later, and iOS/iPadOS 11.3 and later. Select Profiles > Create profile > macOS. You are able to provide custom features for your audience. that's been designed to fit your specific needs. For more information about retrieving the ADFS endpoint, see [Get-ADfsEndpoint] (/powershell/module/adfs/get-adfsendpoint?view=win10-ps&preserve-view=true). You have a great idea for a custom app, or a customer has reached out to you and wants you to modify an existing App Store app for them. IT teams can leverage the same distribution model as App Store apps. Hello, and thanks for joining. In short, ABM and MDM solutions complement one another, so it would be best for companies to use both. and to give IT a central point of control. Check out the "What's New in Managing Apple Devices" session. Let's do a quick recap. To qualify for a Messages for Business account you must have an asynchronous messaging platform Apple Business Manager A simple, web-based portal that provides a fast, streamlined way to deploy Apple devices. Let's go through this together. our Apple Business Manager instance and our MDM server. Display the Screen Time screen. Contact Apple, an Apple Authorized Reseller, or an Authorized Carrier Partner to receive a quote for AppleCare for Enterprise. Or you could build a demo mode into your app and supply sample data. Use the same Organization Developer program. Okay, so we're ready to submit our custom app. and make sure your app runs on the currently shipping OS. For the administrators managing devices and deploying apps to your employees, Custom apps give you the benefit of deploying and managing apps, like you're doing right now with volume-purchased apps. where you determine the audience who can purchase your app. With custom apps, you can focus on enhancements and features for new versions of your app, not certificate management. Apple Business Manager became publicly available in 2018 as a natural consolidation of the Apple Volume Purchase . Devices running macOS 10.15 and later can use this method. If you are part of a company or organizational's internal development team, you can create and distribute custom apps to your employees and staff. We'll call this custom app Campus Explorer. This avoids the complexity of managing separate build trains and release cycles. your clients customers using the Messages for Business service. Public App distribution lets you leverage the App Store infrastructure. Apple hardware, software, and services work together to give your business the power and flexibility to do whatever needs doing. App Review gives you direct feedback from our review team, and gives your customers the confidence that your app has been vetted. Return to Enrollment program tokens and choose your enrollment program token. restrict end users from updating the app on their own and initiate the app update when you're ready to update. We recommend making your app available globally, because this allows you to reach the broadest possible audience. And you can work with the developer to provide the level of customization you need, such as security features for sensitive corporate data, company branding, or specific functionality for your workflows. In addition to license management for volume-purchased content, MDM handles management functions like enforcing policies to manage app updates centrally, and restrict employees from updating apps on their own. Launch ready means that your business clients must Submit good metadata, such as description, keywords and screen shots that show details about your app. The Company Portal app doesn't work on these types of devices. and company accounts like Mail and network access are configured automatically. This is a continual cycle, as developers add features and sell to new customers, businesses expand and offer more apps to their employees, and users transition to different roles within the organization. If you're setting up a new program, be aware that you need an Organization Developer program, and this requires a DUNS number. What Does Apple Business Manager Do? Please check your Internet connection and try again. technical support and guidance with integrating their apps and business services, such as a First, we create a new app entry by selecting the "plus" icon. As a developer, custom apps are a great way, for you to reach business and education customers. Apple changes and modifies private APIs without advance notice. Companies can offer customer support, share rich links, manage appointment bookings, and process Apple Pay payments, all within an Apple Business Chat conversation. Internal teams can use custom apps to easily deploy to their employees, and Apple Business Manager and Apple School Manager make all this possible. Going back to the major features of the Apple Business Manager, the most prominent of these features happens to be Automated Device Enrollment. Data Universal Numbering System (DUNS) number. Custom apps can make it easy for you to reach this audience. Devices without user affinity require a device license. Apple Configurator integrates with the Device Enrollment Program to automate MDM enrollment to seamlessly configure devices and distribute apps. If you do run into problems, we're here to help. If you're providing your app to a specific audience or market segment. capability to determine customer intent, queue, prioritize, and route messages to the Apple Business Manager User Guide for web Table of Contents Use federated authentication Link to your Google Workspace or Microsoft Active Directory (Azure AD) domain, and use federated authentication for user accounts and authentication. Give the user the option to set up Apple Pay on the device. Apple Business Manager makes it easy to create and manage Apple IDs owned by your organization. And now, we're excited to extend custom apps support. Apple hardware, software, and services work together to give your business the power and flexibility to do whatever needs doing. Select Renew token and enter the Apple ID used to create the original token. You can even get help for Apple Business Manager or Apple School Manager when you call. Custom app support allows the MDM to manage licenses for custom apps. Get personalized assistance from experts who can keep your IT operations running smoothly. you can also distribute internally to your employees and associates. This method installs standard preconfigured settings when the device enrolls with Intune management. At the end of this procedure, you will assign this profile to Azure AD device groups. When connected to a device-management solution (such as Kandji), it lets you configure settings for those devices and distribute content to them. Apple Business Manager is a free, web-based portal provided by Apple that not only enables IT admins to easily enroll, provision, and deploy corporate-owned Apple devices, but also purchase app licenses and manage them. the device downloads the custom app from the App Store infrastructure. And as a reminder, the volume-purchase program will no longer be available starting December 1, 2020. You authorize organizations or specific purchasers who can buy your apps. Give the user the options to sign in with their Apple ID and use iCloud. Eventually, it will lead you to the implementation of an MDM solution for your company. I'm a program manager for the Enterprise and Education team. Use Microsoft Intune remote actions to remotely manage enrolled Macs. We recommend making your app available globally. You authorize organizations or specific purchasers who can buy your apps, and those apps only show up for those customers. Administrators can create separate groups. Apple Business Manager is a portal for administrators to manage the Device Enrollment program (DEP), Volume Purchase Program (VPP), Apple IDs, and content distribution in their organizations. We're adding Lucinda Yang as a developer with access only to the Campus Explorer app. Next, we download the location token for apps and books and save it to Profile Manager. To find out if its available in your country or region, look for it in this Apple support document. Use this for shared devices and devices that don't need to access local user data. This is essentially a private App Store, where you determine the audience who can purchase your app. place to support it as usage increases. If you're the account holder or admin for your developer program and want to include external developers, grant them access to the apps they are working on and maintain control of the app submission process yourself. If you're new to Apple Business Manager and just getting started, make sure your MDM solution supports these features for managed apps. One of the best reasons an organization should not hesitate to use Apple Business Manager is because it is free. OS updates can be deferred for up to 90 days. Thus, Apple Business Manager streamlines the process of device deployment. for license distribution and other management tasks. the process for submitting apps and using these tools is already familiar to you. AppleCare for Enterprise includes flexible service options, priority onsite services, and Incidentally, Apple also offers a similar program for educational institutions called Apple School Manager. on Apple Business Register as well. The name is for identification purposes only while in Apple Business Manager, and doesn't have to be the actual name or URL of the Microsoft Intune server. My name is Jacob. Users associated with devices that have user affinity must be assigned an Intune license. To get started with Apple Business Manager, you simply need to create an initial user account. but it's best to coordinate ahead of time. This extends the scope of custom apps to companies that want to develop yourselves and deploy internally. Gains access to resources protected by conditional access. If you have regional offices, for example, you can purchase licenses from the main corporate location, then assign them to each regional office to manage on their own. Apps can take time to show up as available on a customer's Apple Business Manager org. An error occurred when submitting your query. Apple Business Manager helps with everything from managing purchases to securing endpoints and rolling out software updates. Custom apps represent a private App Store. make sure your MDM solution supports these features for managed apps. Your options: If a device is released from either of the Apple enrollment programs, it can take up to 45 days for it to be automatically deleted from the Devices page in Intune. For macOS 12.0 and later. And now we can see that our devices have been assigned and are managed by Profile Manager. and collect feedback before launching your app for general availability. AppleCare for Enterprise Priority onsite service and 24/7 support help keep your end users up and running 24/7 technical support for end users Onsite service for two, three, or four years Coverage for every Mac, Apple Studio Display, iPhone, and iPad. Apple takes care of payment processing, taxes, and other overhead. support this channel, defining ways to drive users to use it, and ensure resources are in AppleCare for Enterprise can help reduce the load on your internal help desk by providing unlimited technical support for your end users over the phone, 24/7. For macOS 10.11 and later and iOS/iPadOS 7.0 and later. AppleCare Help Desk Support covers an unlimited number of support incidents for hardware and software diagnosis and troubleshooting and issue isolation for Apple-based solutions. In most cases, Apple can repair or replace the device as fast as one businessday. I'll refer primarily to Apple Business Manager throughout this session, but the two programs have the same support for custom apps. Customers purchase these apps through Apple Business Manager. Your options: The selected portal opens in a new browser tab. providing payment information, and submitting your app. Your development and release cycle will be different. Enter your department information so that users know who to contact for support: Select the Setup Assistant screens you want to show or hide during device setup. For macOS 10.12.4 and later. Existing Macs: You can enroll devices that have already gone through Setup Assistant. You can find a list of approved Everything here that applies to Apple Business Manager also applies to Apple School Manager. While Custom App Review differs slightly from public apps, to make sure your app goes through this process smoothly, provide a demo account and credentials if your app requires authentication. configuration, your customers can start a conversation through a Messages for Business and users transition to different roles within the organization. Apple will provide technical support for Apple hardware and operating systems; Apple apps such as Keynote, Pages, and Numbers; and personal accounts orsettings. This is also the point where you'll choose the distribution type: available as a public app on the App Store or available for specific business and education customers. Apple Business Manager is a web-based portal that gives IT administrators tools for deploying and configuring macOS, iOS, and iPadOS devices. Historically, Enterprise app distribution was the only approved path for internal deployment. This screen gives the user the option to restore or transfer data from iCloud Backup when they set up the device. Enter and review your information such as name, work email address, and role or job title. You can also purchase additional IT department support through an AppleCare OS Support agreement for an additional fee. After this process, the administrator will receive an email from Apple Business Manager with a subject line saying, Enrollment Complete.. Go to your account profile > Preferences. appropriate agent or group of agents, and send and receive messages and app content to The profile defines the enrollment experience for your organization's Mac devices, and enforces enrollment policies and settings on enrolling devices. Ask with tag wwdc20-10667, App Distribution From Ad-hoc to Enterprise, Custom app distribution with Apple Business Manager. There are advantages to you as a developer: private distribution of a custom-built app to the customers you specify. App Store Connect is where you manage aspects of your developer account. Give the user the option to choose how they want to be addressed throughout the system: feminine, masculine, or neutral. As an end user, you get the benefits of using an app that's been designed to fit your specific needs. or cause unexpected issues for your end users. we're gonna focus on how this process works for the developer. Apple Business Manager is available in several countries worldwide. so they can authorize you to purchase the app. Success Story Vestas by removing specific steps in Setup Assistant. Apple Messages for Business is a service that allows your organization to directly message with your customers using the Messages app. For more information, see. Otherwise, continue to Review + create. for new versions of your app, not certificate management. Follow the onscreen prompts to download the Microsoft Intune management profile, certificates, and policies. Going back to Apple Business Manager, last step: We'll purchase the custom app now and assign it to a location. you can build and sell these apps to customers. For information about how to manually sync the token, see Sync managed devices (in this article). while giving the corporate IT organization lightweight control. be aware that you need an Organization Developer program, If you charge for your app, you'll also need to provide banking information. to Apple School Manager customers as well. And here's our app, back from review and ready for customers to purchase. You can safely switch to the new tab, but keep the tab with Microsoft Intune open for later. Return to the admin center and enter the Apple ID used to download the server token. You can confirm which profiles are on the device anytime by returning to System Preferences > Profiles. Set up automated device enrollment in Intune for new or wiped Macs purchased through an Apple enrollment program, such as Apple Business Manager or Apple School Manager. This process usually goes smoothly. your customers cannot deploy the previous version. And if you're currently using App Store Connect, the process for submitting apps and using these tools is already familiar to you. Apple builds products to enrich people's lives. Sign in to Apple Business Manager or Apple School Manager and follow these step to download a new MDM server token: Sign in to the Microsoft Intune admin center and go to Device enrollment > Apple Enrollment > Enrollment program tokens. If you assigned the device to a macOS enrollment profile with user affinity, the device user must sign in to the Company Portal after Setup Assistant is done to finish Azure AD registration and conditional access requirements. Custom app support allows the MDM to manage licenses for custom apps. For macOS 10.12 and later, and iOS/iPadOS 7.0 and later. If you already have an account, great. The existing support for Apple VPP in Microsoft Intune for iOS and iPadOS devices, was made available for macOS platform in early October 2019. It all starts with inspiration. You also need to provide your organization details to the developer. their telephone support line. The intent is to make sure the review team is able to inspect all the functionality and features of your app. The more details the App Review team has about your app, the easier the process will go, especially if this is your first time submitting an app. These details aren't visible to device users. Open the mail message from Apple Business Manager with the subject line, "Enrollment Complete.". Provide metadata for your app, like screen shots, description. Intune will automatically connect with Apple Business Manager to sync device information from your enrollment program account. than the deployment cycles for your customers. Apple Business Manager is the service that makes this all possible. Enterprise app distribution allows for customization, but is intended only for internal deployment to your own company's employees. However, several procedures must be undertaken to implement ABM. company branding, or specific functionality for your workflows. When activating your device for the first time, MDM takes over initial configuration and allows you to skip through the setup process. When activating your device for the first time. Your platform is also expected to have the into your MDM solution without having to prep each device individually. For organizations planning to employ MDM solutions to manage Apple devices distributed to employees, the Apple Business Manager (ABM) is a good starting point. For macOS 10.9 and later, and iOS/iPadOS 7.0 and later. Finally, Apple Business Manager allows companies to create and manage Apple IDs for employees that are separate from their personal accounts. Apple Business Manager is the service that makes this all possible. 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