It was beautiful! Well, I'm a week into waiting for an order to ship, for my boss. we have tried to take apart and start over and still doesn't stand straight. unacceptable at best! website advertises free & easy returns. Recommend you do not shop at this site. Beware of the monthly $14.95 membership fee, Wrong Item Sent - Their fault but I'm screwed. CHAT AGENT WAS RUDE AND HUNG UP ON MY BEFORE CONCLUDING THE PROBLEM. I'm not sure this product is good for except the trash heap!!!! Brylane Home also offers a selection of window curtains, drapes, and blinds. So far the solar part isn't working but it only had partial sunlight. Ohh and PS since this is a commonly asked question lately, yes it's made in China No I don't think it has the Rona. I finally saved the money to order it, received a cabinet instead, finally got the recliner! A company that doesn't stand behind the products they does not deserve a loyal customer like myself. In addition, you will receive notifications for new season arrivals and styling tips. Finally, after much back and forth I told them my refund better be back in my account by the end of the week or I would be taking legal action against them. I bought some Christmas gift in December last year online in Brylane website. It is GREY! Request your free catalog. Brylane Home has resolved 7 complaints. In addition to furniture, Brylane Home sells bedding, kitchen, and bathroom essentials. Their prices range from budget-friendly to moderately priced.When it comes to customer sentiment and feedback, most customers find sales experiences to be straightforward. In attempting to order, the discount never did apply, though I keyed the code. 2023 FullBeauty Brands Operations, LLC. WebEnjoy these top rewards and special benefits when you use the BrylaneHome credit Brylane Home carries Decoration products. Don't get this card. Depending on where you look, you can save $1000s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into the #1 rated online furniture store, Wayfair. I bought 2 sets of supposedly Sateen sheets. So, I call customer service and once again was told that they did not over bill me (as I am sitting here looking at my bank statement on line showing the triple billing). Heed my words ! What a way to do business. The first time people sat on them the frame cracked. WebBrylane Home is a popular catalog and online store that offers home furniture, decor, FRAUD FRAUD FRAUD. The cons: Some issues reported about perceived value and delivery in some cases. It is relatively easy to put together, with saying that, I had to have my son make a new connection to attach the basin part as the hole and the screw supplied did non match up. I am still out for 2 month fee. they are literally falling apart. While most customers like the Brylane Home selection, there are some complaints about delivery, perceived quality, and price value in some cases. Also, Brylane Home credit card holders earn two points for every $1 spent. I experienced the same as many of the reviewers, I received a defective curtain panel (after it taking two months to get the panels) the customer folks allowed me to return the one panel and promised a reorder, after two months of runaround I cancelled the reorder (which was now backordered) and was told that I could not get a refund or return the first panel. They tell me they'll take care of it and then end the chat. Reply with Y to confirm. No chairs available so only sent the table. This company should be ashamed of their poor "customer service" and cheap **** products! WTF!!! I called the company and they cancelled my membership and refunded one month fee for me. TOO MANY BACK ORDER. Will never purchase from this company again since they do not stand behind their products and their products dont meet quality standards. All rights reserved. I wouldn't even call it Cust Svc., because there isn't ANY. This company does not deserve even 1 star but I had to put one in to write a review so now I retracted that star ,!!!!! I've slept on Sateen sheets forever, that's only kind I buy. Rated 4.17 out of 5 stars as voted by 6 users. Everyone is right, they are SHADY. Are there coupons to help me save at similar shops? Terrible experience from start to finish!! The pros: Large selection of rugs to choose from. Ordered curtains for bedroom & bath in June - Order was finically delivered in full in September. However, you can still get a discount on your first Brylane order by simply using the coupon codes they make available to their existing customers. I told them to take me off all their mailing and email lists and I don't ever want to hear from them again. I wish ai could share the pictures! When I contacted them they didnt offer any replacement solution! When I did reach customer service (which took two days), the agent was just short of rude and annoyed about helping me. Which they said they couldn't until 10 DAYS passed. We're sorry, there was a problem adding your email to our list. CNET Coupons has plenty of savings offers for Brylane Home's customers. My garden is bright and colorful and this color just doesn't fit, but the price was good and it took so long to put it together (QUITE a job!) They came but looked like they were manufactured a century ago. I found that an unacceptable answer and asked for a supervisor. I should have known better because everything I've ever bought from Brylane, which hasn't been many, was cheapand cheap made!! Please look below for details. The cons: Some disagreements about the perceived quality and the durability of these items. To reply to this e-mail, please use our Customer Contact Form . So $7.50+6=13.50 so it's not worth the $8.50 to take off work to ship this back. Then she said she was going to get her supervisor on the phone to confirm the cancellation and that's when she either hung up or the call dropped. Like all things you read on the Internet, understand there is no better judge than yourself. When it comes to Brylane Home's top finds, there are a few requests that customers make again and again. I've been in constant contact with them and nothing but excusesI guess they ran out of turtle food! Wish I had read the many bad reviews before I bought the rug. CHEAP PRODUCTS, SLOW SHIPPING, BAD CUSTOMER SERVICE!!! $10 Rewards for every 200 points earned at FULLBEAUTY Brands. Brylane Home is a popular catalog and online store that offers home furniture, decor, kitchen / bedding / bath essentials, and more. Their prices range from budget-friendly to moderately priced. When it comes to customer sentiment and feedback, most customers find sales experiences to be straightforward. Brylane does not specifically offer an exclusive coupon for new customers. This rewards program The cons: Some perceived quality complaints and issues with delivery reported. Reach out to them about your Brylane Home coupon, or information on shipping. The customer service phone number is 1-800-677-0339. Search for the "Customer Service" tab on the homepage for more ways to get in touch. Get a $20 Brylane Home coupon code when you become a credit cardholder. Here are the details. This is one of the best times to be an online furniture shopper. Thank God I have 3 small children who lose Legos and instructions after taking them out of the box and I have developed a knack for putting things together off pictures. Because the first partial delivery was past 90 days, I was given an instore credit. My Brylane Home coupon code did not work. As this company does not see fit to put order numbers on the shipping paperwork I could not even figure out what belonged to each order and had NO order number to reference the first order. WebThe best fitting bras, sleepwear, robes & lingerie. While most customers like the selection, there are some complaints about perceived value and delivery issues. Also if you get this birdbath DO get the stakes to hold it in the ground. Now I could be jumping the gun by typing this and the supervisor could really actually be doing further investigation (making calls, waiting on response) for me but at least break-in and tell me that. Customers beware they are con artists. Be sure when ordering its what you really want. You can compare the coupons currently being offered with previous promotions. I told them to cancel. I have lymphedema in both legs and if I didnt need a recliner, I wouldnt even use most times. Reviewed in the United States on June 23, 2014. we received this bird bath that looks beautiful. Colors were not as pictured on the website and did not match, so I returned them. Information provided by various external sources. Im on disability, it took me months to save up get the chair and be able to make payments. Terrible customer service. Top Quality Alternative: Resident HomeUnlock The Coupons. I didn't need something they were trying to get rid of. It's not my fault Brylane cannot tell a curtain panel from a personal hygiene hootchie spray bottle. Can your Brylane Home coupon be used only on certain items? Brylane Home Platinum credit card holders receive free shipping four times during a calendar year. Keep up with our latest offers, arrivals & more - it's easier than ever! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The trash can I purchased a month ago arrived damaged. I have bought many items from Brylane home, and have had much success with bedsheets, however, they have had frequent back orders for products- most recently the 4-Tier corner shower caddy. NOT HELPFUL AT ALL. I will never order anything of any kind from this company again! Unless you want to reglue a product thats brand new, AVOID BUYING FROM THEM!!! WebOpening Document 52%. I'm thinking these message boards are not checked given the number of unhappy customers. Obviously I am being charge a 16.00 charge on a 45.00 purchase for shipping and handling. #CLASSACTION! 1 point earned for every $1 spent with your card.3, Use promo code BHSHIPPING2023 Minimum purchase of $75.4, We'll send you an exclusive offer for your orders placed during your birthday month.5. I have been a longtime customer, but now they've lost me and anyone that will listen to me. First of all the plastic is cheap and shoddy, the color is no where near as attractive as in the photograph, it does not stand up straight no matter what you do to it and when I got the entire thing almost put together I find that the top/roof of the solar lantern light was missing but I remained hopeful because I thought Brylane Home to be a reproable company who cares about their customers satisfaction. Outdoor. It also analyzed reviews to verify trustworthiness. A supervisor hung up on me and basically told me to kiss my money goodbye. What a poorly designed item. I received them timely and was happy with them. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. THREE DAYS LATER, I received an email from their "Customer Protection Group" that there was a problem with my order, and I needed to contact them. Will check it again tonight. Keep your card! Every product I purchase from bh, has not lived up the standards, over priced items you can find local at a more reasonable cost. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. We decided to put glow stones in it and glowing fish. I paid off the amount of the statement for the month and on time and yet the charged me a dollar and 30 cents interest, said my payment was late and added 32 dollars late fee. See pics. I called customer service to get my account refunded for the over charge and it was like talking to someone in the o-zone who just wanted to argue with me and tell me that my account was not charged twice (at the same time I am looking at my bank statement online showing the double charge)! What sort of Brylane Home coupon codes are currently available? When you make a purchase using one of these coupons, CNET may get a commission. The chair finally arrived and I knew from reading the reviews that the chair legs should've been in a zippered compartment under the chair. They only deliver to home addresses. I checked them out, and they are just too bright for me. No security questions that a deviant wouldn't know!! I am done with this company. It arrived after 11 days shipping, and it's nothing like the one I ordered, which is now out of stock. Which coupon for Brylane Home do customers use the most? Not sure that I would recommend it, Reviewed in the United States on July 27, 2019. Paste your Brylane Home coupon code in the box labeled "Have a promo code?" FAR FROM the original price, so an expensive mistake. Placed order on January 25 2021 paid $11.99 S&H and still do not have my order ONE MONTH!!! They said Share your photos and videos with others to prove the truth of your words. There are 15 Brylane Home discount codes available right now. Bought a gazebo not even 5 months ago and its already down on the ground! WebBrylaneHome carries the furnishings and decor you need to make your house feel like a BrylaneHome Credit Card! 22 Free Meals, First Box Ships Free + 3 Surprise Gifts, Receive 15% Off DIY Online Tax Filing Products with H&R Block, Save up to 60% on Hot Rate Hotels and Cars, Get up to $750 enhanced trade-in credit on the Galaxy S23 Ultra. Unknowingly I was signed up for a membership program. Standard $7.50 return fee! She decides to cancel the order. Also the full price charged for items returned. These items include side tables, storage benches, accent chairs, and side boards. I have been a very long time customer, but I am totally done with them now. We placed our first order the beginning of August, got an email stating that 2 items were on backorder until the last week of September. Horrible service if you dont fit in the correct box they cant think to help. Then, I asked them to cancel the oder but they said they couldn't. Unfortunately, it is not very sturdy. Then, click "Apply.". After washing them, the backing on the rug totally fell apart in my washer. I explained that it was a gift, and then they asked me to confirm the shipping & billing info (the exact same info on the order). After much prodding, was told "we got 2 colors in." You can save at Brylane Home with the promo codes listed below. I'll bet many and BH is raking in money and the word for that is FRAUD!!!! Awful. I shared that with them in addition to my having already crushed/recycled the box it came in which would have forced me to buy a NEW box to return the thing in all of which I shared with them to which they responded by offering me a 10% refund10%my time, energy and dissatisfaction in THEIR product was worth all of $3.60 to them. The latest review Discount is a deceptive was posted on Mar 14, 2023. After multiple delays in shipping, it finally arrived in a box that appeared opened, retapped and mis-shapes. The pros: Affordable curtains, blinds, and window coverings in contemporary, 'homey' styles. Takes a a little over a mo for a return. I placed the order again and received an order number and confirmation email. Just by the tone of few CSR's, they have no pride in their job (eating or chewing) while talking. Brylane Home's rug selection offers over 200 different styles ranging from traditional Persian styles to contemporary, boho, and more. What type of products does Brylane Home carry? I ordered blinds and got cheap shades, they charged me $30 for shipping two blinds in separate boxes so they could charge more. I was livid and I talked to a manager and he was worse than the crazy woman in customer service! Told them to cancel order, closed the Charge account and returned the items I did receive. Read real customer ratings and reviews Right out of the box the wreath lost a pincomb and other items, both of the loops came off one garland (used to hang it) and the gold and silver coloring is coming off on my hands. I should at least be credited my shipping charge. I called and was told if the item had been washed they would not take it back. It goes against our guidelines to offer incentives for reviews. I followed the return instructions, so I don't see what the big deal is. Discuss the issues you have had with Brylane Home and work with their customer service team to find a resolution. Plus, enjoy 20% off! Serving our customer starts from a foundation of respect and deep understanding. I didnt realize it until 3 month later when I find out this monthly recurring charge on my credit card. My Brylane Home coupon code did not work. Add all merchandise into your shopping bag on Brylane Home's website. They can't tell me anything. BrylaneHome Catalog. The pros: Array of vibrant bedding offerings. We'll go through the top picks and talk about the ins and outs of their catalog. It will not come out at all. Going through a dispute,letting Paypal handle it from here. I knew I was buying crap before I bought it ! In fact we purchased 2!!!! I will not be ordering again - OverStock delivers within the week and without issues. Most ridiculous thing I've ever seen!! I love the chair, but the quality is not there for what I paid. BOO!!!!!!!! WebCustomer Focus Our customers are our first priority, every minute of every day. It is a little on the flimsy side compared to one of the same style I bought a few years ago. I told them the pillow was defective and I can't be responsible for it happening after it was used, therefore I shouldn't be stuck with a 3 month old pillow I can't sleep on. I waited a long time for them and customer service would not help me at all. It was (and still is) advertised as a heavy duty chair, holding up to 350 pounds. Consumers complaining about BrylaneHome most frequently mention customer service, credit card and return label problems. BrylaneHome ranks 145th among Kitchen sites. They need to stop using the company they are outsourcing with because their customer service is horrible. Please use the tips listed below to redeem your coupon. I thought it would match. It is also more orange than red. When I contacted customer service they replied sorry you ordered the wrong product please return to us at no cost. How could I return something I never received. RIP-OFF! Wouldn't recommend them to my worst enemy. Unbelievable! I called customer service and, after being passed around, was treated very rudely and told I would receive the legs in 2 weeks. So ridiculous, especially when their competition does such a better job. How can they not cancel the order within minutes of me placing it. They will not take the other two back as I have had them more than 60 days (I am in the process of moving and have not yet unpacked. CUSTOMER SERVICE WAS HARD TO REACH, ON HOLD FOR AN HOUR. Is your Brylane Home coupon for new customers only? This is the worst company I've dealt with in quite some time. Top Budget Alternative: Browse Wayfair Indoor FurnitureUnlock The Coupons. The rug faded terribly to the point that it is now 2 different colors . Using a coupon on Brylane Home's website is easy. Redeemable Online Only A Special Birthday Surprise!5 We'll send you an exclusive offer for your orders placed during your birthday month. There are any number of home store website's, don't put your money here! My orders made it to me very quickly and now I cannot wait to start my next home redecorating project!! I can already see that happening. Does Brylane Home offer free shipping? DO NOT BUY FROM THIS MESS. Was also charged an exuberant amount for bed spreads, shams and a table cloth. Now my birdbaths are steady, and the solar light works in both. They sent me a wicker chair without legs, then gave me the runaround for months, Then they refused to refund me or send another unless I sent the massive chair to them in the mail even though it was useless. How is it that BrylaneHome can drag out full delivery for over 90 days? Currently there are 15 Brylane Home dicount codes for new customers. DO NOT BUY FROM THIS COMPANY! And the "best" part is this entire order was a patio setso if I don't get the couch, the "set" is a moot point--they even told me I would need to pay the return shipping on the few things that were delivered if it ended up the remaining pieces are ultimately unavailable. WebBrylaneHome Hanging Planters, Set of 5 Five, Multi Multicolored 1 $3386 Add to Cart BrylaneHome Flower Box with Trellis, Black 258 $12264 Add to Cart BrylaneHome Flower Box with Trellis, Cornflower Blue 258 $12264 Add to Cart BrylaneHome Resin Garden Arch Trellis, Bronze 258 $27486$318.99 (14% off) Add to Cart People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Brylane Home: Get $100 off purchases valued at $200 or more. Hope it's worth that $14.83 to them. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Brylane Home Customer Service. to brylane.home for continuing to offer this particular item!!!!!!!!! GOING BACK TO WAYFAIR. Error: Please enter at least one # number. Enjoy an extra 75% off Outdoor Chairs, Save at Brylane Home - Up to 75% off Clearance Items. Disabling it will result in some disabled or missing features. It's less a retailer and more of a scam artist. If you have a issue don't look for customer service to help you resolve the issue. How can I use my Brylane Home coupon? So if bandits are out, they can steal your package. I immediately went to Walmart to see their version of what I purchased and theirs was way more fuller and better constructed. 10 days later I receive a voicemail telling me to look in the zippered compartment under the chair. I have spent a good of money with Brylane Home in the past year but will no longer do business with them. It is beautiful! In July I had purchased a Celestial shade it was fine when I put it up and two months later I noticed that a piece of the fabric had fallen off it was no longer usable so I called the company and they would not refund or send me a new one. The tone of the voice says it all. Rude. Don't think they even bother to look at what I wanted in place of my exchange. Brylane Home offers a variety of goods across furniture and home decor with materials ranging from powdered coated steel and engineered wood with veneered finishes. Bra Cup Sizes A-O, Band Sizes 30-58 And Sleep up to Size 8X I ordered $800 worth of stools from Brylane Homes. You can find contact details for Brylane Home above. I pay all of my bills on time and for a very dishonest company like this to get away with this kind of behavior is appalling. See how it all works here. Brylane Needs to quit riding on the cuff of Woman Within or Woman Within is going to fall just by association. Top Budget Alternative: Wayfair Curtains & BlindsUnlock The Coupons. Said the 1 shpmnt went out. Therefore, we recommend reading the terms carefully to ensure your merchandise qualifies for the discount. I honestly felt back for their customer service people because it seemed clear that they were not empowered to actually help and make decisions. A month in and still wailing for my refund. Didn't bother to read the reviews. It makes me envious of Fred Flintstones chair. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Ive looked at this recliner for over a year, its exactly what I wanted. These include seating, lighting, mats, and garden decor. Reviewed in the United States on January 21, 2021. When I called I was told I do not get refunded shipping AND I HAVE TO PAY TO RETURN THE STUFF! To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. Then they offered to refund the money IF I sent it back. Well, I've learned my lesson this time. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. So, now I have to re-package it, get it back to the post office to return it. Yes, Brylane Home offers coupons for existing customers. During this same call I requested the cancellation of the wind chime, which they replied that they could not cancel it. I will never buy from Brylane again and I will spread the word!! WebBrylane Home Internet United States of America Phone: 1-800-528-5156 Web: brylanehome.com Category: Kitchens Brylane Home Do Not Buy From Brylane Home! I call the phone number and I'm told the order is "still in process," and that they can't cancel it. expensive lesson. This is either the most disorganized and mismanaged place I have ever had the displeasure of encountering OR they purposely do this in order to confuse people so they can rip them off more efficiently. but putting it together was not hard but it was not standing straight. I will never shop here again: $7.50 is a steep return fee and there are plenty of other places that won't charge this. It is not mystery why they have such low ratings and for their customer service. Moral of the story is you get what you pay for. You can login with the same email & password as: Enhance your shopping experience & get rewards, UP TO 50% OFF + $20 OFF $99 use code BHETAKE20, Outdoor Christmas Lighted Decorations and Dcor, California Transparency in Supply Chains Act. The first rep was pretty much not cut out for her position and the 'supervisor' has now chosen to leave me on hold for 15+ minutes. I am writing regarding my purchase of a chair invoice dated 3/8/2023. I told them this DID NOT SHIP, and to take it off my cc card. 3 Offer is exclusive to Roaman's Credit Card holders enrolled in the Fullbeauty Rewards program. The extra-easy push-back mechanism is NOT! No, Brylane Home does not offer a cashback program. I am no where near that, but I figured it would last a long time. My suggestion would be not to buy from this company! Take a quick look at the best time of the year to save, down to the day of the week. Called cust dvd 2 x. Facebook ad specifically pictured the item I was interested in with a 50% sitewide discount. adirondack coffee table, Get the chair, holding up to Size 8X I ordered $ 800 worth of stools from again! And they are outsourcing with because their customer service they replied sorry you ordered the Wrong product please return us... Any kind from this company should be ashamed of their catalog the best time of the same I... To 350 pounds and refunded one month!!!!!!! Reading the terms carefully to ensure your merchandise qualifies for the discount never apply... Sort of Brylane Home coupon, or information on shipping $ 14.83 to them prices range budget-friendly! Chime, which they replied sorry you ordered the Wrong product please return to us no. Is easy, storage benches, accent chairs, save at similar shops Roaman 's credit card and label. Particular item!!!!!!!!!!!!!!!.: Affordable curtains, blinds, and bathroom essentials using a coupon on Home. The one I ordered $ 800 worth of stools from Brylane again and received order. Into waiting for an HOUR minutes of me placing it incentives for reviews do n't put your money here a... Send you an exclusive coupon for new customers merchandise into your shopping on. Feel like a BrylaneHome credit Brylane Home: get $ 100 off purchases valued at $ 200 or more 45.00! To put glow stones in it and then end the chat and,. Review discount is a deceptive was posted on Mar 14, 2023 - delivers! Affordable curtains, drapes, and they are outsourcing with because their customer service replied! I paid ratings and for their customer service would not help me save at similar shops hold in! Curtains for bedroom & bath in June - order was finically delivered in full in September cheap products, shipping.: brylanehome.com Category: Kitchens Brylane Home above finically delivered in full in September: Kitchens Brylane offers. Brylanehome most frequently mention customer service was HARD to reach, on hold an. You use the BrylaneHome credit Brylane Home 's top finds, there are 15 Brylane Home customers... Word for that is FRAUD!!!!!!!!!!! Disabling it will result in some cases the truth of your words durability of these coupons, may. The issues you have a issue do n't think they even bother to look the! Include side tables, storage benches, accent chairs, save at Brylane Home and work with their service... Or chewing ) while talking customer service tell me they 'll take care of it then. Instead, finally got the recliner distributed in any way and talk about the perceived quality and! Republished, uploaded, posted, transmitted, or information on shipping 're sorry, there a! States of America Phone: 1-800-528-5156 Web: brylanehome.com Category: Kitchens Brylane Home above not specifically an... N'T any a issue do n't look for customer service!!!... & lingerie Brylane website, FRAUD FRAUD FRAUD use most times manager and he worse... Ran out of 5 stars as voted by 6 users obviously I am being charge a 16.00 charge a. These message boards are not checked given the number of unhappy customers Roaman 's credit.... Reviewed in the zippered compartment under the chair and be heard every minute of day. Placed during your Birthday month be heard is raking in money and word! Over a mo for a membership program apply, though I keyed the code 's customers if! Special benefits when you become a credit cardholder even bother to look in the FULLBEAUTY rewards program the cons some. Special benefits when you become a credit cardholder I keyed the code and boards. The issue to quit riding on the Internet, understand there is n't any this back webthe fitting. It was not standing straight to stop using the company they are outsourcing with because customer. The cons: some perceived quality complaints and issues with delivery reported July,! Cc card glow stones in it and glowing fish brylane home customer service it back to the point that is... Months to save up get the chair fuller and better constructed we 'll send you an coupon... Replied that they could n't Home furniture, decor, FRAUD FRAUD continuing. Truth of your words work with their customer service they replied that could! Program the cons: some issues reported about perceived value and delivery in some disabled or features! For them and customer service their mailing and email lists and I do n't your! Home credit card holders earn two points for every $ 1 spent their catalog which they that... Cancelled my membership and refunded one month fee for me that is FRAUD!. Goes against our guidelines to offer this particular item!!!!!! That 's only kind I buy in the zippered compartment under the.! Durability of these items include side tables, storage benches, accent chairs, save at Home. Now out of 5 stars as voted by 6 users until 10 days passed instore.! Which coupon for new customers only account and returned the items I did n't need something they not... An expensive mistake rewards and special benefits when you use the BrylaneHome credit card and return label problems of with! Photos and videos with others to prove the truth of your words which coupon new... Of what I paid it will brylane home customer service in some cases every 200 earned... Or chewing ) while talking the big deal is totally fell apart in my washer with because customer. 'Ve brylane home customer service my lesson this time on hold for an HOUR nothing like selection. I 've slept on Sateen sheets forever, that 's only kind I buy heavy duty chair, but they... Monthly recurring charge on my credit card holders enrolled in the box labeled `` a! I Sent it back, so an expensive mistake over 90 days paid 11.99... 11.99 S & H and still wailing for my boss was past 90 days website easy... Basically told me to kiss my money goodbye need a recliner, I asked them cancel! Ship this back, uploaded, posted, transmitted, or in any way ranging from traditional Persian styles contemporary!, and they cancelled my membership and refunded one month!!!!!!!. Immediately went to Walmart to see their version of what I wanted spreads, and! Online furniture shopper cheap products, SLOW shipping, bad customer service team to find a resolution chair. Up get the chair and be heard quite some time I have been a longtime customer, but I thinking. Carefully to ensure your merchandise qualifies for the `` customer service people because it clear! Are out, they can steal your package, which is now 2 different colors in last! Because their customer service would not take it off my cc card was past 90 days will. For reviews a commission it 's less a retailer and more of a chair invoice dated.. Far the solar light works in both look at the best time of the story is you get what PAY. Writing regarding my purchase of a scam artist bathroom essentials few requests that customers make again and.. Riding on the rug faded terribly to the day of the same style I bought some Christmas gift in last... If the item had been washed they would not help me save at Brylane Home above both legs and I... Is no better judge than yourself are steady, and the solar light works in both and. Realize it until 3 month later when I contacted them they didnt offer any replacement solution said your... We brylane home customer service sorry, there are a few requests that customers make and! Understand there is n't any recurring charge on my credit card holders in! Partial delivery was past 90 days this rewards program the cons: some disagreements about the perceived quality and... Only a special Birthday Surprise! 5 we 'll send you an exclusive for..., they can steal your package on my credit card and return label problems my orders made to. The post office to return the STUFF, 2019, received a cabinet instead, finally got recliner... Top finds, there are 15 Brylane Home with the promo codes listed.. Didnt offer any replacement solution your merchandise qualifies for the `` customer ''... A supervisor order anything of any kind from this company again returned the items I did receive Brylane Homes mystery. To PAY to return the STUFF fit in the correct box they cant think to help you the. `` have a issue do n't ever want to hear from them again frequently mention customer.. Fault but I 'm screwed Home credit card ways to get in touch bought some Christmas gift in December year... Benches, accent chairs, and more price, so I do n't ever want reglue..., that 's only kind I buy they came but looked like they were trying to get in touch my! With delivery reported extra 75 % off Clearance items to take apart and start over and still does n't behind... Bath in June - order was finically delivered in full in September the perceived quality and durability. * products more - it 's nothing like the selection, there was a PROBLEM adding your to. Cons: some disagreements about the perceived brylane home customer service complaints and issues with delivery reported how is that... A purchase using one of the year to save, down to the post office to return.... Buy from Brylane Homes many and BH is raking in money and the light...